FAQ
Emergency Calls:
Frequently Asked Questions
Below you’ll find answers to some of the most frequently asked questions from our clients. These questions are meant to help you better understand our services and what to expect when working with us.
General Questions
York Region: Maple, Vaughan, Richmond Hill, Kleinburg, King City, Thornhill, Markham, Aurora, Newmarket, Woodbridge, Concord
Toronto & GTA: Toronto, Etobicoke, Mississauga, Brampton, Scarborough, Oakville
If your city isn’t listed, contact us and we’ll confirm if we service your area.
You can reach us in several ways:
Phone: +1 647-273-2782
Email: [email protected]
Contact Page: Visit our contact page to see all the ways you can get in touch.
Free Estimate Form: Fill out our quick form to request a free estimate for your plumbing service.
We’re happy to answer questions, provide quotes, or schedule service at your convenience.
Yes! At O.I Plumbing Services, we stand behind the quality of our work. We offer a 1-year workmanship warranty on all plumbing services to give you peace of mind. If any issues arise related to our work within that period, we’ll return and fix it at no additional cost.
We accept cash, checks, and e-transfers for all plumbing services. If you have any questions about payment options, just let us know and we’ll be happy to help.
Yes! We provide detailed invoices and receipts for jobs we complete. Whether you need an invoice for your landlord, records, or a receipt as proof of payment, we’ll make sure you receive clear and professional documentation of all services and charges.
Services Info
Yes! At O.I Plumbing Services, we provide plumbing services for both residential homes and commercial properties. Whether it’s a small repair at your house or a larger project at a business, our team is equipped to handle jobs of all sizes with professionalism and expertise.
Yes! At O.I Plumbing Services, we handle every type of clog, including kitchen sinks, bathtubs and showers, bathroom vanities, and toilets. Using professional tools and proven techniques, we clear blockages quickly and efficiently to get your plumbing flowing smoothly again, whether it’s in your home or business.
Yes! At O.I Plumbing Services, we install and replace plumbing fixtures including sinks, faucets, toilets, and more. Whether you’re updating your bathroom or kitchen, our team ensures a professional, leak-free installation every time.
Yes! O.I Plumbing Services provides comprehensive plumbing maintenance designed to keep your system running efficiently and prevent costly problems before they occur. Our services include:
Winterproofing outdoor cabanas
Annual flushing of hot water tanks and tankless systems
Pipe and drain inspections
Sump pump inspection and maintenance
Backflow prevention testing
Water filter replacement and maintenance
Water pressure testing and adjustment
Regular maintenance ensures your plumbing system operates efficiently year-round, minimizing the risk of unexpected issues.
Emergency Questions
Yes. We offer emergency plumbing services after hours and on weekends, subject to technician availability at the time of your call. If you’re experiencing an urgent plumbing issue, contact us as soon as possible and we’ll do our best to respond promptly.
If you can, turn off the main water supply to help limit any damage. Once you’ve contacted us, just sit tight — we’ll guide you if anything else is needed and take care of the rest.
Yes. We can help with urgent plumbing issues like sudden water leaks and pipe failures. If this happens, contact us right away, and we’ll respond as quickly as possible to help get everything under control and back to normal.
Quick Service On Emergency Calls:
Operating Hours: Sunday–Friday, 7:00 AM – 9:00 PM (Closed Saturdays)